Website Maintenance & Support

Your site should not break before someone notices. Proactive updates, security monitoring, and real support from the people who understand your stack.

Get Started

Websites drift. Plugins fall behind, security patches pile up, PHP versions go end-of-life, and the developer who built it has moved on. You find out something is wrong when a customer tells you the checkout is broken, or when Google drops your rankings because your SSL expired.

Moducraft's maintenance plans fix that. We handle updates, security patching, uptime monitoring, and performance tuning on an ongoing basis, backed by clear SLAs and direct access to senior developers. No ticket queues, no offshore handoffs, no surprises on the invoice.

Security & Updates

Core CMS and framework updates (WordPress, Laravel, Statamic)
Plugin and dependency patching on a scheduled cycle
PHP version upgrades and compatibility testing
SSL certificate management and renewal
Malware scanning and vulnerability remediation
Web application firewall configuration and tuning

Monitoring & Performance

24/7 uptime monitoring with instant alerting
Page speed audits and Core Web Vitals optimization
Database optimization and query tuning
CDN configuration and cache management
Error log monitoring and proactive triage
Load testing before traffic spikes or launches

Support & SLA

Dedicated support channel with named contacts
Guaranteed response times (as fast as 2 hours)
Monthly maintenance reports with clear metrics
Priority scheduling for urgent fixes and hotfixes
Rollback procedures and staging environment testing
Quarterly strategy reviews and improvement recommendations

What's Included

Everything you need for website maintenance & support

Security Updates

Scheduled patching for CMS core, plugins, frameworks, and server-level dependencies. Every update is tested in staging before it touches production.

Performance Monitoring

Continuous tracking of page load times, Core Web Vitals, and server resource usage. We catch slowdowns before your visitors do.

Uptime Monitoring

24/7 uptime checks with instant alerts. When something goes down, we know about it in minutes and start working immediately.

Priority Support

Direct access to senior developers who know your codebase. No ticket queues, no first-line scripts. Real answers from the people who maintain your site.

Plugin & Integration Updates

Third-party plugins and API integrations checked, updated, and regression-tested on a regular cadence. Compatibility issues caught before they cause outages.

Disaster Recovery

Automated daily backups with tested restore procedures. If the worst happens, we can have your site back online fast, with minimal data loss.

Technology Stack

WordPress Laravel Statamic PHP MySQL Redis Nginx Monitoring Tools Git/CI-CD

99.9% uptime

maintained across all managed client sites

<2hr response SLA

for critical issues on all maintenance plans

Zero missed patches

no security update left unapplied beyond the scheduled cycle

How We Work

Our proven process for website maintenance & support

1

Audit & Onboarding

We review your current stack, hosting environment, plugin inventory, and known issues. You get a detailed health report and a prioritized action plan.

2

Monitoring Setup

We configure uptime monitoring, error tracking, performance baselines, and automated alerting. Nothing slips through the cracks from day one.

3

Ongoing Maintenance

Scheduled updates, security patches, and performance tuning executed on a predictable cadence. Every change is logged and tested before deployment.

4

Reporting & Review

Monthly reports covering uptime, performance, updates applied, and issues resolved. Quarterly reviews to discuss improvements and plan ahead.

Why Moducraft?

Maintenance is not glamorous, but it is what keeps revenue flowing. A site that loads fast, stays secure, and never goes down is a site that earns trust. We treat your infrastructure with the same care we would our own.

Every maintenance engagement starts with a full audit so we know exactly what we are working with. From there, we build a schedule, set up monitoring, and keep you informed with plain-language reports. No jargon, no unnecessary upsells, just a site that works.

Ready to Stop Worrying About Your Site?

Book a free discovery call to discuss your project

Book a Maintenance Review

Free 30-minute consultation • No commitment required